Refund policy

Refund & Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unused and unworn where applicable, with tags attached, and in its original packaging. You may also be asked to provide your receipt or proof of purchase.

How to Start a Return

To request a return, please contact us at support.nestwellco@gmail.com before sending any item back.

Please do not send any item back without contacting us first. Once your return request has been reviewed and approved, we will provide you with the appropriate return instructions.

Items returned without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at support.nestwellco@gmail.com with your order number and clear photos of the item. We will review your request and provide the appropriate resolution.

Free Shipping

Orders over $50 qualify for free standard shipping.

Non-Returnable Items

Some items may not be eligible for return, including perishable goods, personalized or custom-made products, certain personal care products, hazardous materials, flammable liquids, and gases.

Sale items and gift cards are non-returnable where applicable.

Exchanges

If you would like a different item, please contact us at support.nestwellco@gmail.com. We will review your request and provide instructions based on the item and order.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved or declined.

If approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank or card issuer may require additional time to process and post the refund to your account.

If you have not received your refund within 15 business days after it has been approved, please contact us at support.nestwellco@gmail.com.

For any questions regarding returns or refunds, please contact us at:

support.nestwellco@gmail.com